Client Challenge:
A client was struggling with a recurring nine-variable calculation that helped them determine the services they could provide and for how long.
Calculation Variables
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- Fixed allotment amount
- Deductible
- Hourly rate of Therapy 1
- Hourly rate of Therapy 2
- Hourly rate of Therapy 3
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- # of hours weekly for Therapy 1
- # of hours weekly for Therapy 2
- # of hours weekly for Therapy 3
- % split between client and insurance
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Getting this calculation wrong meant
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Consequences
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- The client would run out of funding earlier than expected
- The length of care might be under-estimated
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- Clients not properly served
- Providing services at no cost
- Surprising a client by cancelling future appointments because funding has been exhausted
- Embarrassment
- Harm to reputation
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Results of having a calculator
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- Accurate estimation of care
- Everyone in the office could do the calculation, not just one or two people
- Peace of mind for everyone
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DataScopic Insurance Calculator Sample